Shipping policy

Shipping Policy

Where We Ship

We currently ship to Canada, the United States, and most international destinations.  If you do not see a shipping rate please contact us with your full shipping address and which product you would like to order.  We will get back to you with an accurate shipping quote. 

Carriers & Fulfillment

All orders are shipped using reliable international carriers, primarily UPS and DHL, depending on your location and the size of the order.

Order processing times may vary, and current estimated lead times will always be posted on our website for full transparency.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order size, and selected delivery speed. We do not offer free shipping at this time.

Tracking & Notifications

Once your order ships, you will receive an email confirmation with tracking information so you can follow your package every step of the way.

Quality Shipping Guarantee

We stand by the quality of our packaging and shipping process. If your item arrives damaged during shipping, we will replace it at no cost to you. Please contact us with photos of the damage so we can start the replacement process promptly.

PO Boxes

We do not ship to PO Boxes. Please use a physical street address at checkout to avoid delays or cancellations.

International Orders

For customers outside Canada and the United States:

  • You are responsible for any customs duties, import taxes, or other fees imposed by your country

  • These charges are not included in our shipping fees and must be paid by the recipient upon delivery

If you have any questions about shipping or delivery times, feel free to contact us before placing your order. We're here to help!